Your Privacy,
Our Commitment.

01 Introduction

Candeur Group ("Candeur", "we", "us", or "our") is a premium real estate developer based in Bangalore, India. We operate the website www.candeuratvarthur.com and run digital advertising campaigns to connect prospective home-buyers with our residential developments.

This Privacy Policy describes the types of personal information we collect, how we use and protect it, and the choices available to you. By visiting our website or submitting an enquiry form — whether on our website or through a Meta (Facebook/Instagram) Lead Ad — you consent to the practices described in this policy.

02 Information We Collect

When you submit an enquiry form on our website or through our Meta Lead Ads, we collect the following personal information:

• First name and last name
• Email address
• Phone number

We also automatically collect non-personal technical information through the analytics and tracking tools described in Section 5. This may include your browser type, device type, pages visited, session duration, and approximate geographic location (city/region level).

03 How We Use Your Information

We use the personal information you provide for the following purposes:

• To contact you regarding your enquiry about our residential projects
• To provide information about project specifications, pricing, and availability
• To run and optimise digital advertising campaigns on Meta (Facebook & Instagram) and Google
• To serve remarketing advertisements to users who have previously visited our website or interacted with our ads
• To improve our website experience and advertising effectiveness using aggregated, anonymised analytics data
• To respond to any privacy-related questions or requests you raise with us

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects on you.

04 Lead Forms & Advertising Platforms

Candeur runs paid advertising campaigns on Meta (Facebook and Instagram) and Google Ads. These campaigns include lead generation forms where prospective buyers can submit their contact details directly within the platform (Meta Lead Ads) or via a landing page hosted on our website.

When you submit information through a Meta Lead Ad, your data is processed in accordance with both this Privacy Policy and Meta's Privacy Policy. When you interact with a Google Ads campaign, your data may also be subject to Google's Privacy Policy.

We use remarketing features offered by Meta and Google to display Candeur advertisements to users who have previously visited our website. This is achieved through cookies and tracking pixels. You can opt out of personalised advertising through your Google Ad Settings or Meta Ad Preferences.

05 Tracking & Analytics Tools

We use the following third-party tools to understand how visitors interact with our website:

• Google Analytics — tracks website traffic, user behaviour, and campaign performance. Data is processed on an aggregated and anonymised basis. You can opt out via the Google Analytics Opt-Out Browser Add-on.
• Microsoft Clarity — records anonymised session replays and heatmaps to help us improve usability. Clarity does not collect personally identifiable information. Learn more at Microsoft Clarity Privacy.

These tools may use cookies or similar tracking technologies. You can manage your cookie preferences through your browser settings.

06 Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to any third parties.

We may share your information with:

• Our internal sales and customer relationship teams to follow up on your enquiry
• Advertising platforms (Meta, Google) as part of our lead generation and remarketing operations, subject to their respective privacy policies
• Analytics service providers (Google Analytics, Microsoft Clarity) on an aggregated, anonymised basis only
• Regulatory or legal authorities if required by law, court order, or government directive

All third-party service providers are required to handle your data securely and only for the purposes we specify.

07 No Online Transactions

Candeur Group's website is an informational and lead generation platform. We do not offer online booking, token payments, or any form of financial transactions through this website. No payment card details or banking information are collected or processed here.

All financial transactions related to property purchase — including booking amounts, sale agreements, and registration — are conducted in person through our authorised sales offices in full compliance with applicable RERA (Real Estate Regulatory Authority) regulations.

08 Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. If you have submitted an enquiry, we will retain your contact details while we maintain an ongoing or potential buyer relationship with you. You may request deletion of your data at any time by contacting us.

09 Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent to receive marketing communications at any time
• Opt out of remarketing or targeted advertising via platform settings

To exercise any of these rights, please contact us using the details in Section 11.

10 Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Access to personal data is restricted to authorised personnel only.

However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of information transmitted to or from our website.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please reach out to us by email. We aim to respond within 7 working days.

12 Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Last updated: 24 March 2026